PRIVACY STATEMENT
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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after having accepted you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at webmaster@wiwatour.com or by writing to: WIWA TOURS COLOMBIA SAS CL 20 4-60, Santa Marta, MAG,, Colombia
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required to by law or if you violate our Terms of Service.
SECTION 4 – WEB PLATFORM
Our store is hosted on the servers of WIWA TOURS COLOMBIA SAS, our online e-commerce platform that allows us to sell you our products and services.
Your data is stored through the data storage of WIWA TOURS COLOMBIA SAS , databases and the general application of WIWA TOURS COLOMBIA SAS . Your data is stored on a secure server behind a firewall, with the exception of credit card data or any form of payment, since these are processed by an external service contracted to the company PAYU COLOMBIA SAS, who are responsible for sending payment supports, payment returns or withholdings.
Payments:
If you choose a direct payment gateway to complete your purchase, then PAYU COLOMBIA SAS stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is erased.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.
SECTION 5 – THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you want to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store website or redirect to a third-party site or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.
Links
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.
SECTION 6 – SAFETY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, such information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
COOKIES
Here is a list of cookies we use. We list them so you can choose if you want to choose to remove them or not.
wc_cart_hash_, unique token, to store items in the shopping cart.
twk_token, unique token, stores the site support chat trace.
youtube_current_cue, unique token, youtube session.
_hjid, unique token, to store a unique user ID.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact our Privacy Compliance Officer webmaster@wiwatour.com or by post to WIWA TOURS COLOMBIA SAS
[Re: Privacy Compliance Officer]
[CL 20 4-60, Santa Marta, MAG,, Colombia]
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