Information about our Tours

During our tour of some of the locations, we can see some indigenous communities of the Sierra Nevada of Santa Marta, depending on the tour you choose, you will have the chance to live and interact with the indigenous customs and traditions and delve a little deeper into your ancestral culture

Our indigenous guides speak their native language damana and Spanish.
When the excursion is reserved as a group, they will be assigned a translator for that group that will serve as an interpreter between the indigenous guide and the adventurer.

Most of our tours point to Trekking and ecological hike, led by native indigenous guides descendants of the ancient Tayronas.
They will take you by the hand to an ancestral adventure on the foothills of the Sierra Nevada of Santa Marta. In addition to our indigenous guides, open interpreting translators which will endorse all the information that our indigenous guide provides.
Wiwa Tours is the only travel agency in Santa Marta that has native indigenous guides from the Sierra Nevada of Santa Marta.

Legal Information

Wiwa Tour has professional tour guides and qualified indigenous guides for tourist and cultural guidance on the trails of the Sierra Nevada de Santa Marta.
All legal tourist documentation updated for the proper functioning of our company, as required by Colombian law, national tourism registry number:
RNT 35999

Payment Information

Totally safe, only that you must have some things in mind, how:

Let the website navigate over HTTPS, which has the word “SECURE” in the address bar of the browser.

verify that it is the real website of the company Wiwa Tours to which you want to make the payment.

Wiwa Tours takes the security of our clients very seriously, that is why our site has SSL certificates that allow a 100% secure connection in the realization of any deposit by reservation.

We accept payments with almost all existing means, in the case of choosing Payu Latam, you have a range of possibilities, among them: payment by PSE, payment by Card, payment by Transfer, payments from points Efecty or Baloto among others; If, on the other hand, you choose Paypal, this platform only accepts a credit card, in addition to only accepting payments in American Dollars.

If at the time of making a deposit by reservation, you present problems either by operating our platform, or because the payment gateway that processed the payment failed, you can send an email to webmaster@wiwatour.com, informing us of the eventuality and we will give you prompt answer.

Communicate with Wiwa Tours requesting confirmation of the reservation.
We will receive your payment, we will receive an email with your data and once it is verified our system will send you a return email with all the booking information of the tour you selected.

Our website is currently oriented to the national public in Colombia and internationally, that is why we have defined by internal policies that the payment in dollars (USD) is made from the English language of the site, through the PayPal platform; So if you are in Latin America and want to pay with dollars (USD), please change the language using the country flags, which appear in the top menu.

Our website has an online payment gateway of two platforms.
Payment Paypal Dollars (USD)
Payment PayU Latam Pesos (COP)
Both online platforms are secure electronic payments and widely accepted worldwide.

Reservation Information

The prices shown on our website are only a percentage of the total cost of the tour, in each of the tours the percentage that is being paid for your reservation is displayed, the percentage varies depending on the destination.